4x
32% Faster Claims Approvals
40%
Increase in On-Time Renewals
5x
Improvement in Lead Conversion
30+
Industry Served
650+
Salesforce Experts
Why Insurance Providers Choose Salesforce
In insurance, delayed claims, disconnected systems, and limited visibility frustrate policyholders and slow growth. Salesforce brings sales, service, policy, and claims data into one connected platform.
Without a centralized CRM:
- Agents waste time searching for policy, claim, and payment details
- Renewal and upsell opportunities slip through the cracks
- Claims are processed slowly, eroding customer trust
With Salesforce:
- Every policyholder record, claim status, and payment history in one place
- Renewals, reminders, and claim updates triggered automatically
- AI-driven recommendations for cross-sell, upsell, and retention strategies
Losing Policy Renewals to Manual Processes?
Salesforce Solutions for Insurance to Boost Your Policy Sales
Our certified Salesforce consultants customize solutions for carriers, agencies, and brokers—driving faster claims, higher retention, and more revenue.
Salesforce Clouds We Customize That Deliver Insurance Success
We combine the right Salesforce products to simplify policy management, improve customer service, and strengthen retention.
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Read MoreReady to Transform Your Policyholder Experience?
Frequently Asked Questions
How does Salesforce support insurance companies?
Salesforce for Insurance Companies brings all policy, claims, and customer data into a single, cloud-based system. Using Salesforce Financial Services Cloud for Insurance, insurers can automate renewals, track claims in real time, and improve both agent and policyholder experiences. This unified approach reduces service delays, improves compliance, and boosts retention rates.
Can Salesforce manage both policies and claims?
Yes. Salesforce for Policy and Claims Management enables insurers to issue policies, process claims, and manage renewals in one connected workflow. Automated approvals, document generation, and notifications reduce manual work—while Salesforce Insurance CRM Solutions ensure every step is tracked for compliance and customer satisfaction.
Does Salesforce integrate with our policy administration systems?
Absolutely. Through Salesforce Integration for Insurance Platforms and MuleSoft, Salesforce can connect with policy admin, billing, and claims management systems. This ensures that agents, brokers, and service teams can access accurate, real-time data—improving efficiency across underwriting, servicing, and customer communication.
Can Salesforce help with cross-sell and upsell opportunities?
Yes. With Insurance Lead Management with Salesforce and AI-driven insights, insurers can identify the best time to offer additional coverage or policy upgrades. By analyzing customer history within a Policyholder Portal on Salesforce, agents and brokers can present relevant offers that increase revenue and customer lifetime value.
Is there a Salesforce solution for field and mobile agents?
Yes. A Salesforce App for Insurance Agents gives mobile access to quoting, policy details, claims updates, and lead management. This is ideal for Custom Salesforce Solutions for Insurers and Salesforce for Insurance Brokers looking to boost productivity in the field and close policies faster.
Can Salesforce provide self-service options for policyholders?
Yes. A Policyholder Portal on Salesforce, built using Experience Cloud, allows customers to view active policies, track claims, make payments, and receive renewal reminders. This reduces call center load, increases transparency, and improves policyholder satisfaction.
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